SHIPPING, TAXES & DUTIES

What VAT is charged on my order?

If you are buying goods for delivery to UK, then we will charge UK VAT where applicable.
If you are buying goods for delivery to a non-UK address, no VAT is applicable. This is already reflected in the prices on the website if you are browsing a non-UK country. If you are browsing the UK, UK VAT will be updated when you select a non-UK delivery address at checkout.

How much will I be charged for shipping?

We offer free worldwide international shipping on orders over 150 GBP / 200 EUR / 200 USD / AUD 500 / CAD 305 / HKD 2530 / SGD 450 / CHF 305 / JPY 34250 / NZD 615 / AED 1435 and free returns to all our customers.
SHIPPING REGION GBP (£) EUR (€) USD ($)
Great Britain 15 17 20
Europe 22 25 29
US 19 22 25
Canada 20 23 26
Australia 25 29 33
Switzerland 25 29 33
Singapore 25 29 33
Japan 25 29 33
Hong Kong 25 29 33
Rest of the World 35 40 46

When will I receive my item and how can I track delivery?

It is important to check the delivery information on each of our products as many of them are based with suppliers across the world, once we have received the items with us in our warehouse you will receive shipping and tracking information from our courier, FEDEX.

Will I need to pay taxes and duties?

International Orders may be subject to local taxes, import duties or other local requirements. Please be aware that your order will be shipped from the UK, so if you are purchasing from a European country after 31st December 2020, VAT is not included in the checkout price, but you may be asked to pay the import VAT (your country rate) in order to clear customs.